Additional Information

Additional support information is available at the new SYONEX Support site at http://support.syonex.com/.

Online Support

Online customer management functions and bill payment are available through our secure site.

Mail Client Setup

If your email is hosted by SYONEX, configure your email client (Outlook, Eudora, etc.) as follows:

Secure POP and IMAP are also available.

The normal port for SMTP is port 25. If your ISP does not allow you to connect to other SMTP servers on port 25, use port 2525 instead.

A webmail interface is available at: http://webmail.syonex.com/

You can manage your email account (password, automatic reply) at: https://secure.syonex.com/postfixadmin/users/

Contact Customer Support

To contact customer support, for assistance with our products or services, please mail

support@syonex.com

+1 905 470-9649

All problem reports will be entered into our ticketing system to ensure prompt response and resolution.